The NHS App
We would like to invite you to use The NHS App. This allows you to access a range of NHS services. Here is a video which explains how the NHS app works. At this surgery you can use the NHS app to:
- order repeat medication
- nominate a pharmacy
- book appointments
- view medical records
- view your NHS number
Click here to get started with the NHS app.
If you have any problems accessing the NHS app you can contact the support team
Contact us online
We have a new way in which you can contact us online for any routine enquries. We will aim to get back to you within 24 working hours. This System is called Patchs and You can use this system to:
- Request sick notes
- Request letters
- Submit a query about prescriptions
- Ask for advice about non urgent medical conditions
Click here to access Patchs
Please note that this is a communication tool and cannot be used for directly booking appoinments which can be done using Patient Access.
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CQC Inspection Update
Following a recent inspection by the Care Quality Commission (CQC), the practice has been placed into special measures. We understand that this may be concerning for patients and would like to reassure you that the practice remains open and services continue to operate as normal.
The practice team is working closely with system partners to implement a robust improvement plan addressing the areas identified within the inspection. Actions are already underway to strengthen our processes, support staff and enhance the quality and safety of the care we provide.
Our priority is, and always will be, to deliver safe, effective and compassionate care to our patients. We are fully committed to making the required improvements and will provide updates on our progress where appropriate.
If you have any concerns or feedback, please contact the practice in the usual way. Thank you for your continued patience, support and understanding.
Page last reviewed: 27 February 2026
Page created: 04 August 2023
Page created: 04 August 2023